What we do
We help the UK’s higher education, further education and skills communities embrace and maximise the use of digital media (still images, sound and video).
Through our online resources, help desk and consultancy services, we help education providers to use digital media in innovative, practical and cost-effective ways. Our unbiased, expert advice guides people through the process of finding, creating, managing, delivering and using digital media. We provide training at all levels in the form of online surgeries, webinars and tutorials, face-to-face workshops and accredited training.
- A helpdesk service offering free help and advice on topics such as planning a digitisation project, resolving digitisation problems, buying equipment, and finding and using digital media to support teaching, learning and research.
- More than 200 online advice documents: providing free access to technical and theoretical advice on creating and using digital media.
- Online resources, such as case studies and tools, to complement our advice documents and provide inspiration.
- Training in the form of face-to-face workshops, online webinars and tutorials, bespoke training, and accredited training.
- Consultancy: offering enhanced support and guidance on digitisation and teaching and learning projects.
- Access to peers and professionals within the educational and cultural heritage sectors, sharing information and experiences via our interactive mailing list.
- Blog of news and views covering all aspects of digital media creation and use.
- Speakers and practical sessions at conferences on a range of subjects relating to digital media.
How we can help you
|Sector||Further education, higher education and skills||Cultural heritage and NHS||All other sectors|
|Help desk||✓ Free||✓ Free for small queries|
|Online advice documents||✓ Free||✓ Free||✓ Free|
|Online resources||✓ Free||✓ Free||✓ Free|
|Online surgeries and tutorials||✓ Free||✓ Free||✓ Free|
|Face-to-face workshops||✓ Educational discount||✓||✓|
We support providers of further education, higher education, work-based learning and adult community learning, as well as those involved with business and community engagement.
Many of our services are free at the point of use, including online tutorials, webinars, resources, and advice documents.
For people working in higher education, further education and skills, we have a free help desk and give discounts for face-to-face training.
Our consultancy service is available for more in-depth assistance.
We also support the cultural heritage and NHS sectors and can answer simple questions through our helpdesk. Members of these communities are also very welcome to read our advice documents or attend our training courses. For ongoing support it may be more suitable for these organisations to use our consultancy service.
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Jisc Digital Media Mission Statement
Our mission is to support the UK's education sector in achieving greater digitisation and use of digital media resources (still images, moving images and sound resources) for teaching, learning and research. We aim to provide world-class leadership in the provision of information, advice, guidance and training. By offering and supplying appropriate advisory and support services, Jisc Digital Media will meet its strategic aims, to:
- Promote digital collections and encourage the use of digital media in learning, teaching and research
- Promote good practice and the use of standards in the creation and delivery of digital media
- Promote and develop technical knowledge and skills in the communities we serve
- Support the development of communities of practice in the creation and use of digital media
The Jisc Digital Media team
Karla Youngs has 17 years experience within the Higher Education sector in developing and delivering digital media related services and projects. She has led teams in developing applied research activities, information resources and training and consultancy to clients across FE and Skills, HE and the cultural heritage sector.
Steve Hull has over two decades' experience in film and video production as well as a background in the sciences, computing and the arts, so he is equally at home with the theoretical and practical aspects of digital media, whatever the application.
Tracey Duffy has over 13 years’ experience within the education sector, as ICT Manager, ICT Teacher and more recently as E-Learning Support, within secondary education, and as a Learning Technologist within Further and Higher Education.
Matt Faber has worked for over twenty years in the photographic and media industries, latterly working for English Heritage as part of a team digitising the British Aerofilms photographic collection. This experience has given him an extensive knowledge of digitisation processes including image capture, scanning and image management and related issues such as conservation and cataloguing.
Joel Eaton has come from a background in audio engineering and software development and was recently the programme leader for a BA in Creative Music Production. He has experience of digitising a wide and obscure range of audiovisual materials and is a strong advocate of bringing digital rights into the 21st century and the educational benefits of sharing content. Outside of his role at Jisc, Joel is studying for a PhD in using brainwave control for musical composition and performance.